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Terms and Conditions

If you have any questions regarding our Terms and Conditions then please contact us direct on 02036334408 or use our contact form below.

RSRLaw.co.uk is operated by RSR Law Solicitors and is an associated Trading Name

PO Box 73871

This service is provided by solicitors of England and Wales. RSR Law is authorised and regulated by the Solicitors Regulation Authority. (ID 607630). Vat Number: 178 1152 06.

Claim Handling

All claims will be dealt with by RSR Law Solicitors.


RSR Law are regulated by the Solicitors Regulatory Authority and adhere to its codes of conduct.


For all complaints please contact us directly so we can resolve your issue and let you know our complaints procedure, alternatively:

If you are a client and we have made a contract with you by electronic means you may be entitled to use an EU online dispute resolution service to assist with any contractual dispute you may have with us. This service can be found at http://ec.europa.eu/odr. Our email address is enquiries@rsrlaw.co.uk

Contacting Us

All calls may be recorded and used for internal training and regulatory compliance purposes only.

All emails will be dealt with as set out in our Privacy Policy.

Fees and Charges

All our Solicitor's initial advice and evaluation of your case is FREE of charge.

Please note: Our advice can only be given in relation to the service we provide and whether we believe you have a potential case.

Any further investigation may incur a charge but this will always be explained prior to entering into any agreement and before work commences.

No Win No Fee (Conditional Fee Agreement)

A No Win No Fee Agreement (also known as a Conditional Fee Agreement or CFA) can be entered into if certain criteria are met and there is a reasonable degree of certainty the case will succeed.

This will be explained in full by the Solicitor handling your case prior to entering into any agreement.

To enter into a No Win No Fee Agreement (CFA):

  • The Solicitor must believe that there is a good chance the case will succeed.
  • The estate must be of sufficient value, if contesting a will.
  • All reasonable requests made by the solicitor must be dealt with truthfully and in a timely manner.
  • All facts regarding your case must be disclosed from the outset.
  • All questions must be answered fully and as accurately as possible.

All Terms and Conditions applied by the instructing solicitor must be adhered to.

Other Funding Options

If it is not possible to enter into a CFA (No Win No fee agreement) other funding options can be explored. All funding options will be explained in full by the Solicitor handling your claim prior to entering into any agreement.

Other funding options include a "Fixed Fee" arrangement . The Fee will be agreed prior to entering into any agreements with the instructing solicitor handling your case. The Fee will be a "Fixed" amount and you will not be charged above this amount. An example of a fixed fee is available on request.

The term "Fee FREE" in relation to a settlement or compromise agreement denotes that the client will not have to pay our fee and it will be paid by the employer. In the event an employer will not pay we will ask the client if they would like to proceed before any fee is due or work is done.

All Terms and Conditions applied by the instructing solicitor must be adhered to.